Unleashing Your Inner Green Hero
There are green "intrapreneurs" everywhere in your company. Whether you tap into their creativity - and your own - is up to you. By Matt Heinz
We tend to think of our heroes as greater than ourselves - representing feats, achievements and ideals we ourselves aspire to. But many of the best ideas start with us. Regular people, inspired to extraordinary achievements.
In your organization, do all of the best ideas come from the CEO? Or do they originate all across the organization?
I thought so.
Take my company, for example. Verdiem tackles the problem of IT energy waste, and has developed technology to cut PC-related power bills by up to 60%, saving some companies millions of dollars on their power bill each year.
The idea came not from an MBA, or a venture capital-backed think tank, but from an individual employee of Washington County, Ore.
She left work one night and noticed that all of the computers in her office were still on, fully powered. They would likely stay on all night, she thought, for the next 14 hours or so, until everyone came back into work.
She knew that this happened every night, at offices across the country (and the globe), and it bothered her. She shared her concern with her husband that night, and it bothered him too. As a software engineer, he knew that software could likely be applied to this problem to ensure that power wasn’t wasted when computers were inactive, in a way that didn’t add any additional burden or productivity loss for users.
That’s how SURVEYOR was born. Seven years later, SURVEYOR has saved organizations more than $35 million dollars on their energy bills (and growing), and has been responsible for cutting hundreds of thousands of tons of PC-related CO2 emissions from entering the atmosphere.
That employee from Washington County is a hero. Her spark is responsible for an incredible amount of cost and carbon savings worldwide.
Large organizations worldwide are creating sustainability initiatives, and setting aggressive goals to cut their carbon footprint. Those initiatives are creating mandates across the company to reduce waste, and consider the long-term impact of various processes and decisions – everything from manufacturing to supply chain, IT policy, travel and commute policies and more.
Setting ambitious goals is one thing, achieving them in a measurable way is another.
Deb Horvath at Washington Mutual, by the way, is a hero. According to CIO Magazine, her organization is set to save more than $3 million dollars a year by implementing green IT policies organization wide.
Ron Spalter is also a hero. The deputy COO for City University of New York (CUNY) organized the individual IT departments for more than 15 CUNY campuses to cut their IT power consumption by more than $3 million over five years (PDF), putting hundreds of thousands of dollars back into their pockets each year.
But for every C-level executive who’s taken a leadership and early adopter position on identifying and executing sustainable initiatives internally and externally for their organizations, there are dozens of regular people – like you and I – with sustainable ideas, inspiration and ambition.
I see this every day at Verdiem.com. The vast majority of interest we get in green IT solutions is from individual employees throughout organizations – mostly from IT, but elsewhere in the company as well.
My favorite was the HR manager from a large Midwest-based company who was passionate about helping make her company more sustainable, and also knew that tangible “green” results would help with both employee morale and recruiting.
She was just one example of countless employees throughout your organization who just may hold the secret to true environmental progress and sustainable results – for your products, your processes, your customers and your brand.
And the beautiful thing about individual ideas and initiatives is that their true impact is rarely confined to the pure task at hand.
Forrester Research recently talked about the idea of Green IT Heroes in an attempt to inspire IT professionals to think well beyond the traditional IT boundaries in terms of the sustainability impact they could have on their organization.
Sure, IT groups can directly impact things like equipment lifecycle management, energy consumption and more.
But IT can also impact telecommuting options. By partnering with the HR group, IT can create and implement secure remote-access options that make telecommuting a more meaningful, seamless and productive option for more employees.
By proposing and initiating ideas like this, says Forrester, IT can be an even greater Green Hero in the organization.
And those ideas clearly don’t need to originate from the CIO. They can start anywhere in the organization, as long as that individual has both the passion and the opportunity to share.
So how do you create a culture of heroes in your organization? How do you inspire more employees to think about sustainability, and to share their ideas more broadly?
Here are some suggestions:
- Start the Green Team. Create a task force of representatives from various parts of the organization to meet regularly to discuss, prioritize and implement organization-wide sustainability initiatives. Think twice about staffing this team with executives. Find the people most passionate about sustainability – those who will most actively mobilize and empower their respective organizations to participate fully in identifying organization-wide opportunities to reduce waste and environmental impact.
- Focus on problems and solutions. Many cross-functional groups (no matter what the topic or charter) spend too much time discussing the problems, and not enough time identifying or discovering solutions. Build a set of ground rules for your Green Team, one of which is that problems cannot be discussed or presented beyond the team unless solutions are also provided. It’s OK if those solutions haven’t yet been researched or fully vetted, but it’s important to create a team that’s focused on action and progress, not just opportunity identification.
- Make idea solicitation easy. Members of the Green Team are mere facilitators and representatives of their organizations. Create tools and processes where employees throughout the organization are encouraged to identify and submit opportunities for consideration. Make it easy and fun to be part of the process.
- Find low-hanging fruit. Start with what’s easy, both to gain momentum and to show quick progress. There’s no better way to ignite the passion and creativity of a wider audience of employees than to show quick momentum and success from your sustainability efforts. No opportunity is too small as long as the effect is positive and measurable.
- Reward the heroes! This may be the most important part of creating an ongoing, fun, and productive sustainability focus throughout the organization. Reward and recognize your heroes. Give them something for their desks, and recognition from company leadership. Associate them with the idea and initiative from start to finish, and ongoing if necessary. Will one of your employees be responsible for $35 million in global energy savings someday? Maybe…
And don’t forget to get your customers to become heroes too. Great ideas for your organization and brand – inside and out – don’t just come from employees. Starbucks is the latest company to directly engage customers in idea generation. (Click here to read more about their initiatives and innovations, and how they’re making their own customers into innovation heroes.)
This is a mere start to what’s possible. Now let’s do as we say, and start the interaction. In the comments section below, share a bit about your organization’s opportunity. What can you do – starting today – to encourage employees and customers throughout your organizational ecosystem to become Green Heroes? What one thing will you do before the end of the day today to get things started?
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Matt Heinz is senior director of marketing for Verdiem, a company dedicated to reducing the carbon footprint of IT devices worldwide. He writes SLM's monthly column on green marketing.
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