Sustainable Branding Ideas & Advice

Five Things Yahoo Knows About Getting Consumers’ Green Attention

yahoogreenWith an audience of more than 6 million users visiting Yahoo’s homepage each month, you could say the company knows a thing or two about what’s drawing people’s attention these days. Erin Carlson, director of Yahoo's social responsibility department, took Sustainable Brands '08 attendees through some of the big lessons – and they contained some big surprises.

Responsible Marketing: How to Make Friends and Influence Customers

Five years ago, nobody would have suggested that the company was responsible in any way for influencing consumer behavior for the better. But that is now beginning to emerge as a theme in what might be described as responsible marketing. (Ethical Corporation) Read more...

"Skip the Babies, Kill the Daisies, and Pulverize the Planets!" (Or, Green Marketing for the 21st Century)

kermit.thumbnailBranding experts are stepping up in the clean tech, natural personal care, and green building sectors. But not all clients are well served. Ad campaigns laced with squishy terms like "renewable," "green," "environmentally friendly" are getting in the way of marketers' green messages, said Jacquelyn A. Ottman in her keynote address at Sustainable Brands '08.

When a Bleach Company Cries “Sustainable”

greenworkssmallThe Clorox Company made headlines last year with a major brand buyout aimed at expanding the company's presence on the green-products market. At SLM's Sustainable Brands '08 conference in Monterey, Calif., Bill Morrissey, VP of environmental sustainability at Clorox, shared Clorox’s extensive research on what motivates consumer interest in the environment. By Ashley Braun

Who's in Charge of Marketing Green?

Sustainability officers must work with the marketing side to communicate their companies' commitments to the environment. (Advertising Age) Read more...

Five Tips for the Making the Green-Marketing Transition

Worried that your company's sustainability commitments might come back to haunt you? Josiah McClellan, vice president in Porter Novelli's corporate affairs practice, shares five best practices that can help insulate you from a worst-case scenario. (MediaPost) Read more...

How To Advertise Your Green Business

While big advertisers can afford to make big mistakes, small advertisers can only afford to make small ones. Here are three things to consider when crafting an advertising campaign for your green business. (Ecopreneurist) Read more...

Is There a Green-Consumption Gap?

Some surveys show a "green gap" between what consumers say they want and what they actually buy. Green marketing expert and SLM contributor Jacquelyn Ottman isn't so sure.

Seeing Green? Maybe It's Time to Go Blue

To really save the world, you've got to put consumers and shoppers at the center of the sustainability dialog, argues Adam Werbach of Saatchi & Saatchi S. (Advertising Age) Read more...

Effective Eco-Labeling: 5 Things to Avoid

Organic, Fairtrade, FSC Certified - "eco-promises" are made about a range of issues in advertising, in-store promotions, and on products themselves. But look before you leap on this bandwagon, a new report suggests - or you may be doing your green rep more harm than good. Here are five pitfalls companies face in communicating their efforts via eco-label - and how best to avoid them. By Emily Rabin Cowan

Move Over Kermit - Employees Are Taking the Eco-Spotlight

To help spread the word about their new sustainability campaigns, leading companies including Coke, Anheuser Busch, and Ford are starting to leverage one of their most powerful assets: their employees. What's not to like? By Jacquelyn Ottman

Why I’m Tired of Hearing About Green Fatigue

“Green Fatigue.” It’s a term that’s come out of the U.K. recently to describe consumers and designers who are so overwhelmed with “in your face” green marketing pitches that they have “gone back” to tried and true products and messages focused on performance and quality. I find the term preposterous! By Jacquelyn Ottman

How to Build a Better Green Website

Ladies and gentlemen, witness the emergence (and increasing pre-eminence) of the sustainability microsite - an online hub where companies communicate their green product enhancements and brand tenets. SLM columnist Matt Heinz has spent the past month trolling through the good, the bad, and the unnavigable, offering these best practices for planning and launching a green web presence consumers won't soon forget.

Defining “Sustainability”: An Open Letter to the FTC

On April 30, the Federal Trade Commission (FTC) will conduct a second public workshop in its continuing efforts to address the question of how sustainability claims in advertising should be handled. Mark McElroy, founder of the Center for Sustainable Innovation, has some suggestions to get the conversation rolling.

Eco-Marketing in the Great Outdoors

To stay ahead in a $60 billion industry, eco-conscious companies are employing marketing tactics everywhere from parks to ski resorts. But some warn the move risks crossing a line. (Marketplace) Listen now...

Consumers Want Better Products, Not Processes

Many companies tout their green processes as they lobby for consumer recognition as a green company. But it would be far more productive to spotlight products instead. By Jacquelyn Ottman

FTC Takes on Green Packaging Claims – And Not a Moment Too Soon

As companies scurry to appeal to a fast-growing eco-consumer base, the Federal Trade Commission is stepping in to bring clarity to the arena of green marketing. As I write, numerous stakeholders are developing their testimony for an April 30 hearing on environmental claims for product packaging. Here’s a rundown of the key issues, and why they’re becoming more important by the day. By Jacquelyn Ottman

Don't Greenhush: Why Green Businesses Should Speak Up

One of greenwashing's negative effects is that it dissuades genuinely green companies from promoting their own far more substantial green practices. Companies that are authentically doing good stay silent, for fear that they'll be tarred with the same brush as those who are carrying on with business as usual. This "greenhushing" effect is almost as negative as greenwashing. Here's why. By Jerry Stifelman (Treehugger) Read more...

Unilever, P&G War Over Which Is Most Ethical

Procter & Gamble Co. and Unilever have battled over many things over the decades, from soap shares to spy scandals. But the latest battleground may be the most surprising and intriguing -- a race to show who's best at saving the world. (Advertising Age) Read more...

What Green Marketers Can Learn from Prius' Success

Hardly a week goes by without Toyota’s Prius making green marketing headlines. Let's take a step back and analyze why this product has been so wildly successful, attracting a broad swath of consumers — and not just deep-green ones — like a powerful magnet, all the while creating a new definition of automotive cool. By Jacquelyn Ottman

Beware Those Corporate Weasel Words

While the widespread adoption of sustainability language is a sign that business is responding to criticism and to the growing calls for environmental responsibility, the massive growth in rhetoric is generating some unintended consequences - such as more cynicism, says strategy consultant Stephen McGrail. (The Age) Read more...

Best Practices for Successful Eco-Labeling

If you’ve changed your business and/or operational practices to reduce your carbon footprint, you should tell your customers about it. If you’ve changed your ingredients or manufacturing processes to be more environmentally friendly, you should take credit for it. But before you slap a green label on your product, consider this: While the benefits can be numerous, the potential pitfalls are equally so. Here are the pros and cons, and how you can make green labels work for – not against – your brand. By Matt Heinz

Don't Make These Common Green Marketing Mistakes

Charges of greenwashing are likely to irk more consumers than ever before. Here’s how to stay on the good side of hyper-sensitive green consumers. (MarketingSherpa) Read more...

Don't Bother with the "Green" Consumer

Steve Bishop, a global lead of Design for Sustainability at IDEO, advises marketers, "Instead of focusing on a green niche, focus on green behaviors that everyone can aspire to."(Harvard Business Review) Read more...

Are You Targeting the Right Green Consumers?

Traditional means of marketing by demographics simply will not work for green consumers, you need to be able to identify how they behave, says columnist Danny Bradbury. (BusinessGreen) Read more...

Eco-Logos: A Double-Edged Sword?

Eco-logos are all the rage -- but how valuable are they as a marketing tool? Are there some hidden risks that warrant a second look? Let's consider the three ingredients of an effective marketing logo -- green or otherwise -- and their implications for the savvy eco-marketer. By Jacquelyn Ottman

How to Green Your Media Plan

Authentic, verifiable positive impact behind concrete action is the true ticket to winning the hearts, minds, and brand preferences of today's green-minded consumer. By the same token, greening your brand communications requires far more than a few mere edits on a page. Here are four key elements to creating a smart, effective media strategy that wont call your green cred into question. By Matt Heinz

Four Green-Marketing Predictions for 2008

As I look out over the 2008 horizon, I predict some tectonic shifts in the world of green marketing that well-intended marketers should heed if they want to stay off greenwashing lists and legal department memos. Some are influenced by the FTC's hearings on green marketing claims and eco-labels this month, others the outcome of energy behind large retailers efforts to persuade suppliers to come up with trimmed-down products and packages. Here are my top four predictions. By Jacquelyn Ottman

How to Avoid the Carbon Offset "Gotcha" Game

In a market that demands nothing less than completely honest, ethical, and authentic corporate communications, it can sometimes seem like no green deed goes unpunished. The NFL catching flak for its not-quite carbon neutral Super Bowl 2008 is a case in point. By Jacquelyn Ottman

Experts Weigh In on FTC Green Marketing Guidelines

Audio | Run Time: 5 Min. | Listen now...

The Federal Trade Commission is updating its guidelines for environmental advertising. How would green experts improve the system? National Public Radio's "Marketplace" asked its team of sustainability pros a.k.a. the "Greenwash Brigade" to weigh in.

8 Tips for Greener Exhibiting

There are plenty of reasons to consider green factors when planning for your next exhibit. If your industry is not traditionally linked with environmental movements, having a green exhibit is a great way to stand out from the crowd. Add to that the fact that youre doing your part to make the world a better place, and youll feel less guilty for blowing your competition out of the water. Here are ten tips for going green at your next exhibit. By Graham Green

When to Go Public with Your Sustainability Efforts

Going public too soon sets you up for accusations of green washing. Waiting too long can leave you behind your competitors, losing the first-mover advantage. So how do you decide when you're ready to tell your sustainability story? By Darcy Hitchcock

The Six Sins of Greenwashing

Green marketer beware you're likely to be stretching the truth, according to a recent study by TerraChoice Environmental Marketing. The Six Sins of Greenwashing found that of 1,018 common consumer products ranging from toothpaste to caulking to shampoo to printers, 99% were guilty of greenwashing in some way. In fact, the environmental shortcomings were so prevalent that TerraChoice separated them into six categories.

Here are the Six Sins, so ye may avoid them.

Green Marketing: What Not to Say

Dont join the growing number of marketers throwing around phrases like environmentally friendly, Earth friendly, and ozone friendly." While such claims have a calming ring, they can be very misleading. Here's how to avoid some common traps. By Jacquelyn Ottman

Don't Just "Talk the Talk"

Some unscrupulous marketers view consumers' growing interest in environmental issues as an opportunity for trend exploitation. Branding consultant Larry Light (formerly of McDonald's Corporation) urges marketers to mind their P's and Q's. (Advertising Age) Read more...

Consumers' Great Awakening

In 1993 Hugh Hough opened an ad agency specializing in green issues and everybody thought he was nuts. Now consumers are catching on to the idea that they can effect positive change through their purchases, and companies can't reposition themselves fast enough. Here's some advice on reaching out to these "awakened consumers," from a guy who's probably been thinking about it a lot longer than you have. (Adweek) Read more...

Cause Marketing and Branding: The Odd Couple Needs Counseling

So says Huffington Post blogger Andrea Learned. Thanks to two "too-successful" marketing campaigns that just happened to conflict with each other (Dove's focus on women's self-esteem coupled with Axe deodorant's raunchy bad-boy ads), parent company Unilever has been taking heat. Learned says cause marketing "demands serious research and some degree of corporate integration to succeed." Here's why you, as a green marketer, should take particular heed. Read more...

Next-Generation Green Marketing: Beyond Billboards

Green products are all the rage these days. Citing buzzwords such as non-toxic, recyclable and sustainably harvested, consumers are now scrutinizing products at every phase of their life cycle, from the raw materials products are made of and how they are manufactured, to distribution methods, marketing materials, in-use impacts and how products are recycled or eventually disposed of. Weve come a long way, baby! Or have we?

Green Marketing: How to Move Catalog Users to Email in Four Easy Steps

A new case study from Marketing Sherpa shows how one company redesigned its email marketing program to help steer paper catalog users from print to digital and net an impressive 19% conversion rate in the process.

SB07 Wrap-Up: Three Lessons Learned from Top Branding Execs

gravitytank analyst and conference attendee Lucas Daniel says that, against his better linguistic judgment, there really is an "Eco 2.0" particularly in sustainability communications. In this conference wrap-up, he identifies three conceptual shifts that are shaking up the green marketing world.

CO2 Comes Out of the Closet

Consumer choice and some early steps taken by market leading companies suggest that carbon footprint labeling for clothing is going to be the next hot new trend? By Coral Rose, GreenBiz

The Conscious Consumer: Marketing Strategies for a Greener World

With a $209 billion market share, green-conscious consumers are a force to be reckoned with. Who are they, what do they want, and how can you reach them?

Make Sure Your Green Initiatives Don't Leave You Red-Faced

While the rewards and accolades of eco innovation can come fast in today's heightened marketplace, so can negative news. When showcasing an eco-friendly message, marketers have to be keenly aware of the potential for backlash if they get it wrong. Here's how to get it right.

Green Marketing

Audio | Run Time: 60 Min. | Listen now...

In this hourlong radio program, green marketing experts discuss the current push for companies to use and advertise environmentally responsible practices. Guests include Annie Longsworth of PR firm Cohn and Wolfe, New York Times reporter Claudia Deutsch, and green guru Joel Makower.

The 5 Simple Rules of Green Marketing

Many a responsible company has run into trouble with sustainability-minded NGOs and consumer groups thanks to a poorly planned and crafted marketing message. Protect your company from these common pitfalls and start taking advantage of new opportunities by heeding my 5 Simple Rules of Green Marketing.

John and Jane Emrick on "Attracting a Customer That Cares"

 Video | Run Time: 1:00 Min. | Watch now...

The former owners of Norm Thompson, John and Jane Emrick, describe how best to present greener products without greenwashing.

Looking to Rejuvenate Your Brand? Try Sustainable Innovation

Intentionally or not, many recent product improvements have been inspired by sustainability-related innovations in product and communications. One excellent example? Witness the case of Millicare, a textile and carpet cleaning product with an unexpected side benefit: improved indoor air quality. By Jacquelyn A. Ottman

Greening Up Your Marketing Materials

If you're concerned about your company's environmental footprint, you may consider reviewing your marketing collateral. From using alternative materials to eliminating the need for these materials entirely, there are a range of new choices available to the savvy marketer and with an increasingly environment-conscious consumer base, your sustainability efforts won't go unnoticed.

Corporate Responsibility Strategy and Communication: A Roadmap

Corporate social responsibility. Corporate citizenship. Triple bottom line. Sustainability. No matter what you call it, its one of the hottest issues facing corporate executives and communications professionals today. How best to communicate your company's corporate responsibility goals to consumers and stakeholders increasingly eager for information? By Mike Lawrence and Mindy Gomes Casseres, Cone, Inc.

How to Avoid Green Marketing Myopia

Green appeals arent likely to attract mainstream consumers unless they also offer additional benefits, such as cost-savings or improved product performance. Follow these suggestions and you'll never lose sight of the interests and needs of your target market. By Jacquelyn A. Ottman, Edwin R. Stafford, and Cathy L. Hartman

Corporate Reputation: Where's Your "Sustainability Sweet Spot"?

 Audio | Run Time: 13:56 Min. | Listen now...

Andrew W. Savitz, author of The Triple Bottom Line, points to several companies, including GE and Pepsi, that are reaping profits from a sustainable business culture. In this podcast, Savitz discusses how your company can adopt a successful and profitable culture of sustainability.