The Intersection of Sustainability and Social Media
September 24, 2009 - A new paper from SDialogue outlines the power of social media in effectively communicating with and engaging stakeholders at a time when they are demanding more authenticity and transparency from business.
The report, titled "Social Media Advances the Sustainability Dialogue, New Ways to Powerfully Engage Stakeholders," identifies the natural intersection between sustainability and social media, and outlines how business can take advantage of this intersection to augment stakeholder trust and reputation with the company. While standard sustainability communication is rooted in one-way conversation such as compliance and CSR reports, this will not satisfy stakeholders looking to engage at a higher level with businesses. Social media will help develop conversation that "builds trust, solves problems, and increases reputation, all of which contribute to the financial bottom line."
Toyota, for example, has already started building their social media brand efforts, recently launching a twitter campaign promoting the third generation prius.
To download the free report from SDialogue, click here.


Well, I must say that while
Well, I must say that while JustMeans service is relatively cool - they are fundamentally a PR service for companies built on a social-network model.
Companies should use a combination of various PR newswires, in addition to spreading various multimedia through video, photo, slide sharing, social networks, and interacting with the public through blogging and twitter.
JustMeans
One of the most innovative companies working in the social media space in relation to stakeholder engagement and sustainability is JustMeans (www.JustMeans.com). I worked for them a few years back when they were just getting their feet off the ground. Now they house corporate sustainability giants including Seventh Generation, Timberland, and Starbucks.
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